A few things you can do to narrow down what the issue could be is you could create a new outlook profile and connect it only to the spectrum account. If it is super large, then that can point a bit back to it being a Outlook issue, but it does not look like it. It can still be a slim chance of it being a Microsoft issue, but that will be answered when you can answer how big your mailbox and the item count. If I was you, I would reach out to spectrum. So far there is nothing that you have said, or even from the stuff you did say, that points this to a Microsoft issue.
#Btconnect 365 outlook settings update#
Update history for Microsoft 365 Apps (listed by date) - Office release notes | Microsoft Docs.What Office 365 subscription do you have? Just wondering where you got that build from because it is not showing in this list. Where did you get this version? This goes back to a question that is on this email, up top.What build of Office are you running? Version and build Version: 18.2106.124100.0 Build?.Not familiar with IMAP so not sure if it will show the same for you. It will show you the total size of your mailbox and show you the size of each folder. On the same screenshot above, click the tools button, then click "mailbox Size".What is the item count per folder and then per mailbox?.Go down on that page just a bit, and do you see a button that says "Tools" and to the right of that, does it show you your mailbox size? Not sure whether IMAP shows this or not, but it will look something like this: How big is your mailbox? Going to have to tell me where I can find this.There are only three types of protocols you can use, it would be "POP, IMAP, or Exchange (Mapi)."What Protocol are you using to connect to your server" - I know you said you don't understand that one, but its ok, you already answered it.What Office 365 Subscription do you have?.How many accounts do you have in outlook?.
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